Our Authenticity Promise

At The Watermelon, authenticity is not a marketing claim — it is the foundation of our business.

We exist to make trusted, dermatologist-recommended skincare easily accessible, and we take full responsibility for the quality and originality of every product we sell. When you shop with us, you can be confident that what you receive is exactly what the brand intended — safe, effective, and untouched.

Every product available on The Watermelon is 100% genuine and sourced through verified and reliable supply channels. We do not deal in counterfeits, parallel imports of questionable origin, or altered products. What reaches your hands is original, sealed, and uncompromised.

Skincare is deeply personal. It interacts directly with your skin barrier, your health, and your confidence. We believe that even a small doubt about authenticity is unacceptable — especially for products used on sensitive, reactive, or baby skin. That is why we prioritise proper sourcing, careful handling, and transparent product information at every step.

All items are delivered in their original manufacturer packaging, complete with batch numbers and expiry details. This allows our customers to verify their products independently and shop with complete peace of mind.

We also understand that trust is earned, not assumed. If you ever have a question about a product’s origin, batch details, or authenticity, our team is always available to assist. Transparency is part of our service, not an exception.

Our Commitment

We will never compromise authenticity for lower pricing.
We will never sell products we would not confidently use ourselves or recommend to our families.
We will always put safety, integrity, and long-term trust above short-term sales.

This is our promise to you — today and always.

How You Can Verify Your Product

You can verify the authenticity of your product by checking the batch code on the packaging, comparing the ingredient list with the information available on the official brand website, and ensuring that the seals, texture, and scent are consistent with the original formulation. If you ever have a concern or need assistance, our team is always here to help.

The Watermelon
Skincare you can trust.