Shipping and Handling

Orders above 100 AED qualify for free delivery.

Orders below 100 AED incur a flat shipping fee of 10 AED.

Occasionally, we may run special free shipping promotions indicated at checkout.

All orders are processed within 1–2 business days of receiving payment.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is processed, you will receive a confirmation email.

Standard delivery within the UAE typically takes 3–5 business days.

Delivery times may vary due to high demand, holidays, or unforeseen circumstances

All products are carefully packaged to prevent damage during transit.

Fragile items, such as glass bottles or serums, are packed with protective materials.

If your order is lost or arrives damaged, please contact our Customer Support team immediately at info@watermelongulf.ae

We will assist with a replacement or refund depending on the situation.

At The Watermelon, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping and handling details.

For any shipping-related questions or concerns:

Email: info@watermelongulf.ae

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